Following a visit to our stand at the Health and Well Being Exhibition in March, we had a call from an NHS Direct Call Centre. An initial afternoon workshop in August was rated so highly , that VCN was immediately was immediately booked for a further four in September.
- 100% of the delegates rated all the workshops either Good or Excellent
- 95% of the delegates wanted further voice training
- Less than 10% had been given any voice training!
Comments from delegates:
- “never had a session like this before”
- “brilliant training”
- “very good presentation, interesting PowerPoint”
- “clear, engaging”
- “didn’t realise I was a professional voice user”
Suggestions for improvements:
- “this should be a statutory session for all employees”
- “yearly update please”
- “this should be a fixture for all our staff”